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TWD Season 2 not launching on Windows 7

rawfanboy101rawfanboy101
edited February 2014 in The Walking Dead - PC/Mac Support

So, every game in my Steam library is working/launches except my Walking Dead Season 2 game. The second I click on "Play" I get a black screen for about 2 seconds then I immediately get kicked back to my desktop.I already tried reinstalling, running walkingdead2.exe as an admin, I already tried running in compatibility mode with SP3, I also tried verifying the integrity of the game cache, but nothing seems to be working. :/ Any ideas?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Below are a few possible solutions:

    1) Ensure you have the latest drivers

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse)

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    If this does not resolve your issue, please read this FAQ on how to run our Support Tool, and follow the steps to run the tool, and reply to this thread with the download link copied and pasted into this reply. You can find the FAQ here:

    http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

    I apologize for the inconvenience you are experiencing, after receiving the information from your support tool, we will be able to assist you further.

This discussion has been closed.