Season Pass Issue (MS Support)

LankySpankey

Hi

I also have the issue with the season pass, and that I'm being double charged for the episodes. I talked the Xbox Support and they weren't able to do anything unfortunately. I'm hoping that this is just a temporary fault and it will be fixed because I refuse to pay twice.

Things I tried:
Delete and re-download season pass (both from in-game and dashboard store)
Delete profile, clear cache, and re-download profile

Nothing worked.

And TellTale, the Xbox support told me that if you wanted to know what our reference number for our chat was, it was: 1233916828

thanks.

gfunkpalace

The question now is, who refunds us our money for buying it twice? MS or TT?

TelltaleMike

I apologize for the inconvenience. Please read the FAQ on this forum for more information on this issue here:

http://www.telltalegames.com/community/discussion/58295/xbox-live-season-pass-episode-2-purchase-issue

Please note that it is currently being looked into, and we hope for a resolution to be released soon.

Regarding your question about refunds, for any questions of purchases/refunds made on the Xbox Marketplace, please contact Microsoft Support for further assistance regarding this request.