Can't download episode 2

It's really frustrating, especially since I purchased the season pack. I lose internet connection, and then it will mean I have to restart again from 0%. Please could you suggest anything, or maybe so It could save the progress you got with a previous download attempt?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, reconnect to your internet connection, and try the download again. This time it should go a little smoother. If you are still having trouble, I recommend restarting your internet modem/wireless router, to make sure you have the strongest connection when starting the download.

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