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game launches but doesnt show anything

rustycombatrustycombat
edited March 2014 in The Walking Dead - PC/Mac Support

The game launches but then immediately drops me back to my destop, the game itself continues to run but whenever i try to open it back up it pops me out again its basicly alt tabbing me out if that makes sense i've tried changing it to windowed through the launch options but nothing works heres my support info http://www.sendspace.com/file/7e2oqg

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Below are a few possible solutions:

    1) Ensure you have the latest drivers for both your graphics card, and your computer's BIOS

    2) Restart your system

    3) Unplug your gamepad and all other USB devices other than keyboard/mouse (This includes USB speakers) Then plug in headphones to your audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

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