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App crashes at startup on vanilla 7.1 iPhone 4S 16GB

RaftaRafta
edited March 2014 in The Walking Dead - iOS Support

Hi, the app crashes whenever I try to start it, several reinstalls done. I only see a loading graphics for a fraction of a second and then it crashes to the "desktop".

I use iOS 7.1 on an iPhone 4S 16GB, all vanilla, no mods, hacks or jailbreaks.

Thanks in advance.
Rafta

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting the device, please make sure you are connected to a WiFi internet connection when starting the application for the first time.

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