yet another save files problem w/ S2

Supabock

Hey there,

I am facing a problem that I couldn't single out via checking these forums, so sorry if I missed it.

I played S1+DLC in full, all saves were stored in the PS+ Cloud.

Last night I wanted to start S2Ep1, which told me it couldn't find any saves from S1.
I copied the saves from the cloud to the harddrive, the problem still occured.
The game updated itself to Version 1.03 on the first start.

I read somewhere it might help to delete and redownload S2.
So I did that, downloaded Ep1 (SeasonPass correctly stated as 'owned'), than downloaded Ep2.
After that I wasn't even able to get to the Menu that ask for a check for saves from S1, it started the game automatically. In the 'Episodes-Menu' the game stated I had Ep2 downloaded but not Ep1, and SeasonPass was stated as 'not bought aka buy'.

How do I get rid of this mess and how am I able to import the saves from S1?

Note: All these items (Seasonpass 1 + all containing Episodes + DLC, SeasonPass 2 + Ep 1 and 2) where bought and downloaded through the EU (German) PSN.

Supabock

Come on, TelltaleMike, help me out :-)

TelltaleMike

I apologize for any inconvenience caused by this. Please note that we are currently looking into the issue, and hope to have a fix released in the near future. As of now, there is a workaround that will allow players to use their saves and play Season 2/Episode 2. For those of you still experiencing the issue:

1. Please delete Season Two and any game data/save data that is associated with it from the Game Data Utility menu, and the Save Data Utility menu on the Playstation's XMB.
2. Make sure you are connected to the internet, and download and install Season Two Episode 1, as well as the Unlock Key again from the Playstation Store, and start the game. (Make sure to download and install the latest update for the game when it pops up)
3. Then choose to import your saves from Season One.
4. After importing your saves into Season Two, you will be able to play through Episode 1.
5. Then after completing Episode 1, you will be able to download and install Episode 2, and continue your save from there.

Please note that we are currently looking further into the issue, and hope to have it resolved in the near future. I apologize for any difficulties this may cause you, while we are still looking into the issue.