Also having a login issue

Seems like a lot of people having same issue. Downloaded, went through all install steps, created and verified account (I am logged in as you can see - need it to access these boards), but keep getting message 'can't connect to TellTale servers' or something like that. Tried both login and email, restarted, logged in and out via your web site - nothing.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please take a screenshot of your registry and attach it to an email to our Support Staff at Support@Telltalegames.com, and we will be able to assist you further. To find your registry, click on Start at the lower left of your screen, in the search field type "regedit" and press enter. On the left-hand pane of the registry select the arrow next to HKEY_CURRENT_USER, now select the arrow next to Software, and then select the arrow next to Telltale Games. Click once on the Launcher folder and on the right hand pane you should now see a couple entries, one will be titled 'login' the other will be titled 'pwd.' Please take a screenshot of this screen and attach it to your email as a .jpg or .png. We will look to verify the information to make sure your registry is correct.

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