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Season pass? Need help.

ayylmaoayylmao
edited April 2014 in The Walking Dead - PS3 Support

Im a season pass holder on the PS3 and I recently just went on to re check my choices and went to the Episodes page.. It says that I don't have a season pass owned on the left.. I'm confused, is this a problem? :(

Comments

  • OhyoupokedmeOhyoupokedme

    The problem here is that you don't have a PC.

    PC MASTER RACE!!!!!

    ...

    Sorry, bad joke. No idea how to fix.

  • ayylmaoayylmao

    Haha! I plan on getting a PC soon ;)
    And darn it I hope staff sees this :(

    Ohyoupokedme posted: »

    The problem here is that you don't have a PC. PC MASTER RACE!!!!! ... Sorry, bad joke. No idea how to fix.

  • Tomi021Tomi021

    it doesnt say you dont own it it says you can buy it.It always says that even when you own the season pass

  • Flog61Flog61

    Best bet is to post this in the support forum, they have employees checking that and sorting out the problems that arise.

  • ayylmaoayylmao

    No it doesn't, when you own a season pass it says "OWNED" when you don't have it it gives you the option to buy it.

    Tomi021 posted: »

    it doesnt say you dont own it it says you can buy it.It always says that even when you own the season pass

  • ayylmaoayylmao

    Thank you, I sent them an email :) I hope I don't have to pay again lol.

    Flog61 posted: »

    Best bet is to post this in the support forum, they have employees checking that and sorting out the problems that arise.

  • Flog61Flog61

    I'm sure you won't :)

    ayylmao posted: »

    Thank you, I sent them an email I hope I don't have to pay again lol.

  • ayylmaoayylmao

    Better not lose some Clementine action aswell B|

    Flog61 posted: »

    I'm sure you won't

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies @ayylmao, can you please clarify what region you are currently playing the game in? NA (North America) or EU (Europe)?

  • ayylmaoayylmao

    EU, still the same problem till now. :(

    TelltaleMike posted: »

    My apologies @ayylmao, can you please clarify what region you are currently playing the game in? NA (North America) or EU (Europe)?

  • ayylmaoayylmao

    Oh and the Seasons pass is not in my view downloads page on the PSN store, but when I search TWD season 2 season pass it says purchased below it.. Is this normal?

    TelltaleMike posted: »

    My apologies @ayylmao, can you please clarify what region you are currently playing the game in? NA (North America) or EU (Europe)?

  • TelltaleMikeTelltaleMike Former Telltale Staff
    My apologies, this should not be an issue when the new episodes come out, you should still be able to download them. You can try deleting and re-downloading The Walking Dead: Season Two, and see if the Season Pass then shows up as owned/purchased in-game. (Please note this will not harm your save files in the process.)
    ayylmao posted: »

    Oh and the Seasons pass is not in my view downloads page on the PSN store, but when I search TWD season 2 season pass it says purchased below it.. Is this normal?

  • ayylmaoayylmao
    Thank you so much, i deleted and re downloaded and my seasons pass is working thank you so much! ;D
  • ayylmaoayylmao
    Wait.. Never mind... It doesn't work after I re installed a house divided :(
    TelltaleMike posted: »

    My apologies, this should not be an issue when the new episodes come out, you should still be able to download them. You can try deleting a

  • TelltaleMikeTelltaleMike Former Telltale Staff
    You're welcome, and thank you for posting how you were able to resolve your issue. Enjoy the game!!
    ayylmao posted: »

    Thank you so much, i deleted and re downloaded and my seasons pass is working thank you so much! ;D

  • ayylmaoayylmao
    It doesn't work again, I re installed a house divided and my season pass isn't working again..
    TelltaleMike posted: »

    You're welcome, and thank you for posting how you were able to resolve your issue. Enjoy the game!!

  • ayylmaoayylmao
    A house divided seems to be causing my issue but I don't know why?
    TelltaleMike posted: »

    You're welcome, and thank you for posting how you were able to resolve your issue. Enjoy the game!!

  • TelltaleMikeTelltaleMike Former Telltale Staff
    I apologize. Can you please clarify if you are still able to play the game successfully, and that you are able to play your newly downloaded episode with your choices?
    ayylmao posted: »

    A house divided seems to be causing my issue but I don't know why?

  • ayylmaoayylmao
    Yeah, I'm able to play it successfully and my choices are still there.
    TelltaleMike posted: »

    I apologize. Can you please clarify if you are still able to play the game successfully, and that you are able to play your newly downloaded episode with your choices?

  • TelltaleMikeTelltaleMike Former Telltale Staff
    This may just be an issue with the Season Pass not saying it is purchased, but it really is. I will make sure to pass this information along to the team so we can look into it.
    ayylmao posted: »

    Yeah, I'm able to play it successfully and my choices are still there.

  • ayylmaoayylmao
    Okay, thank you so much for helping and I'm sorry fr being such a trouble! Thank you :D
    TelltaleMike posted: »

    This may just be an issue with the Season Pass not saying it is purchased, but it really is. I will make sure to pass this information along to the team so we can look into it.

This discussion has been closed.