The Game Won't Load
Hello. I just downloaded the game and opened it. I tapped the screen, as it told me, and the "Connecting..." bar showed up with the logo screen. But it doesn't load any further than that. I can hear the background sounds as well, but nothing is changing. I closed and tried other apps to see if it was anything to do with my connection; but that doesn't seem to be the case.
Is anyone else having this problem? Can you help me?
Edit: I have iOS 7.
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Comments
Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.
Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to play the game successfully. If you are still unable to play the game, can you please clarify what iOS device you are currently using?
I'm having the exact same problem! I'm iOS 7.1.1 it's annoying as have paid for them but now not working, like you say just says 'connecting!!!!' I tried the above and it didn't work!!! Please help
I apologize for the inconvenience. If you are connected to a weak WiFi connection, I recommend try connecting to a different WiFi connection to see if you are then able to connect successfully.