›

Disappointed with packaging

reneshenpreneshenp
edited October 2008 in Shopping or Activation Support
My Season 1 and 2 discs arrived today. The discs themselves were fine, but the DVD case for S1 was cracked and the cover torn. This could have been avoided if they were just wrapped in some bubblewrap.

Comments

  • JakeJake Telltale Alumni
    edited September 2008
    Ouch! Write in to support@telltalegames.com and we can help you out.
  • reneshenpreneshenp
    edited September 2008
    Its not bad enough to need a replacement, but it would be nice if it was looked into for future shipments.
  • EmilyEmily Telltale Alumni
    edited October 2008
    Would it be possible to take a picture of the packaging for us?

    Our new warehouse does usually use bubble wrap, so it would help to see how this was packaged so we could make a recommendation to them.

    Also I'd be happy to send you a replacement DVD case, just PM me your address.
This discussion has been closed.