Episode 3 : Shuts off Episode

In the scene where Bixby and Snow are bringing Crane out, they meet Bloody Mary and Dee and Dum. Halfway through the shooting scene, actually the 3rd time that Bixby is getting up, my game completely shuts down and goes to my wallpaper screen. I have uninstalled and reinstalled 3 times, and I am getting very frustrated going through so much in the Episode to be kicked out, Please tell me what to do to fix this. Thank you!

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to complete that scene in the episode.

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