›

Problem with Season Pass. Help Please!!!

xDaTWD64M3Rx3xDaTWD64M3Rx3
edited May 2014 in The Walking Dead - Season 2 - PS3 Support
Good Afternoon or should i say something different? Don't know, I'm from Germany :P
Okay, let's get to the Problem.
Please listen carefully, I'm not "perfect" in English.
I Downloaded yesterday Season 2 Episode 1.
Everything went normal.
I used the 5 € PSN-Code and downloaded Episode 1.
Today i bought the Season Pass, used the code and when i bought the Season Pass it appears at the "BUY! (Season Pass)" from BUY! to OWNED!.
Then i downloaded Episode 2 and after i installed i restart the game. When i came to the "Episode" Menu. Something New "Updating Content".
After that, it again shows me "BUY! SEASON PASS" i pressed it and then it appears "DOWNLOADING" for 1 Second and not the blue PSN Menu.
"Updating Content". 5 Seconds later it says ERROR Failed.
I Hope somebody understood what i just said. It this normal?
Or did something went wrong?
And yeah when i go to "SAVE FILES", i see my only one Save File but there's a little text which says "EPISODE NOT INSTALLED"
But i have the CD and the Season Pass with the Episode 1 and 2.

Hope somebody can help me. I hope it. At least TelltaleMike? Oh and i can play all Episodes without problems i just finished them. ^^

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff
    My apologies for any difficulties this causes you. Can you please clarify if you are able to successfully play your downloaded episodes? You may be seeing the 'Buy Season Pass' alert as an error.
  • xDaTWD64M3Rx3xDaTWD64M3Rx3
    edited May 2014
    Yes, i can play all Episodes but it doesn't show the "OWNED!" Text. It still shows me that i have to buy the Season Pass, although i bought it.
    TelltaleMike posted: »

    My apologies for any difficulties this causes you. Can you please clarify if you are able to successfully play your downloaded episodes? You may be seeing the 'Buy Season Pass' alert as an error.

  • TelltaleMikeTelltaleMike Former Telltale Staff
    Thank you for the extra information. We are currently looking into fixing this particular issue. Please know that even though it says you don't own the Season Pass, you still own it, and will be able to download the later episodes for free. We hope to have more information on the resolution for this issue in the near future.
    xDaTWD64M3Rx3 posted: »

    Yes, i can play all Episodes but it doesn't show the "OWNED!" Text. It still shows me that i have to buy the Season Pass, although i bought it.

  • xDaTWD64M3Rx3xDaTWD64M3Rx3
    Mike? I figured out. If i only habe Season 2 Episode 1 installed it shows "OWNED!" in the Season Pass. But when i download EP. 2 it shows the Error and not the "OWNED!" I think its beacuse "updating!" Text
    TelltaleMike posted: »

    My apologies for any difficulties this causes you. Can you please clarify if you are able to successfully play your downloaded episodes? You may be seeing the 'Buy Season Pass' alert as an error.

  • TelltaleMikeTelltaleMike Former Telltale Staff
    Thank you for the extra information, I will make sure to pass it along to the team!
    xDaTWD64M3Rx3 posted: »

    Mike? I figured out. If i only habe Season 2 Episode 1 installed it shows "OWNED!" in the Season Pass. But when i download EP. 2 it shows the Error and not the "OWNED!" I think its beacuse "updating!" Text

This discussion has been closed.