Season 2 keeps resetting!

Oblivion26

So I had to restart my Season 2 after the app refused to download episode 3 due to "no internet" even when i did have internet, but now it just resets. Everytime I die, when I click the screen nothing happens at all and im forced to go to the main menu. Then when I go to the chapter select (The chapater select is all out of order also but thats minor) and choose the chapter I got stuck on or any chapter, it forces me to pick a save file from Season 1 and start over from the VERY BEGINNING. This has already happened four times and I am really getting fed up with it. Can anybody tell me how to fix this?

TelltaleMike

I apologize for the inconvenience. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to download and play the third episode successfully.