Cant install them
Hi I bought all the episodes and finshised the first one try to instal de second one but it says that the internet connection is interrupted, my internet works pretty well and when downloading always have 0%
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Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.
Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to download and install the rest of the episodes.
Hello, no, I did what you told me and did not work.p, I get the same message about the internet connection lost.
Can you please clarify what iOS device you are attempting to play on? Also, what iOS Version you are currently running on?
Ipad air, verion 7.1.1
My apologies, unfortunately my workaround above is the only known solution to this particular issue. Please try following the steps above, and this time try turning off your device for 10-15 minutes instead of just a few, and see if you are then able to successfully download and install the rest of the episodes.