Episode 3 Crashes and Save game Issues
I recently updated my Steam version of TWD Season 2, and installed Episode 3. I was able to play a brief part of the game, but during a cutscene something went haywire and my entire PC flicked off, and reset itself.
Upon reloading and going back into the game, the "My Choices" option is locked, and when I go into Save Files there is only one option, which says "Save File B", but there is no option to select it, proceed through the menu, or go back to the previous screen. I have to force quit the game. If I try to start a new game, the game crashes my PC again and it resets entirely.
This is extremely frustrating as I've never had an issue with any other episode! Looking through my directories all my save files seem to be there (I have two main saves, one for me and one for someone else), but nothing in the game seems to work at all.
If there is any fix I can apply to get my game back on track, it would be greatly appreciated! Cheers!
Comments
I apologize for the inconvenience. Unfortunately if your game was closed, exited, or shut off during an autosave or loading sequence, your save files may have become corrupted. If you like, I can try to assist you with your issue. Please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:
http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering
After receiving the information from your support tool, I will be able to assist you further.
Thank you for the reply! Here's the link: http://www.sendspace.com/file/ghfzl5
After looking over your support tool information, everything seems to be in the correct place, and you have no files missing. Unfortunately if the game was ever closed, or your computer crashed/shut off during an autosave or loading sequence, your save files may have become corrupted. If this is the case, I recommend deleting your save files from
C:\Users\Aron\Documents\Telltale Games\The Walking Dead Season Two
and then starting a new save. I apologize for any difficulties this may cause you.