Still Can't Play Episode 3 of season 2
I am incredibly disappointed. I was hoping that this issue would be fixed by now, but over a month since release, I am still unable to play episode 3. I have done everything suggested to me: delete sync files, reboot, uninstall, make sure Steam is set to stay updated, verify files, and even sent my data but none of the answers provided to me have worked. What am I supposed to do? I don't want to be the person that cries for reimbursement, especially with a developer I have grown to love like Telltale, but I feel jipped out of my season pass. I don't want my money back, I just want to be able to play a game that I'm excited about. Is there a way for me to manually download it somehow? Maybe a pass to play on a different console?
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Can you please clarify if you have ever tried disabling any anti-virus or internet firewall programs that may be blocking Steam's communication with our servers to successfully update the game with the Episode? Also, have you recently tried uninstalling and reinstalling the game by Deleting the Local Content files?
Admittedly, I didn't think to try the firewall or anti-virus and I don't recall that being suggested previously. I deactivated my anti-virus and checked to see that The Walking Dead: Season Two was added to my firewall and then deactivated my firewall all together. Then, I deleted the game's local content and then the sync file as previously instructed. I then closed out steam all together (double checking the icon on my task bar as well), waited a few minutes, then opened it up and installed the game. It is still saying that Episode 3 is "coming soon"
My apologies, you can also try changing the Steam download server region in which you are receiving the downloads from. To do this, click on View at the top left of the Steam Window, and then click on Settings from the drop down menu. Once the Settings window opens, click on the Downloads tab, and under the Download Region section, please try changing the region from which you are currently connected to.
Unfortunately if this does not resolve your issue, I believe you have tried all of our potential solutions. I would then recommend contacting Steam Support, and see if they have any more possible suggestions.
Thank you for all your help. I've contacted Steam support and if I get a solution that works, I'll post back and hopefully help others.