Episode download failures
I'm sorry to start a new discussion, but I have not read anything that has helped me solve this problem. Perhaps I overlooked something, I don't know. I have restarted my I phone 5 that uses iOS 7 several times and it hasn't helped. My connection is not an issue I know for a fact. But I can not get past 0 percent when trying to download the episodes of season one which I bought in a multipack... Can someone please help me?
This discussion has been closed.
Comments
It says failed connection every time..
Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.
Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully download the episodes. If you are not, I recommend trying a different WiFi connection than you currently are, and see if that connection works better.