Cannot Open Program

Hello.

I have a PC with Windows 8 installed. I brought seasons one and two off of Steam. Season one runs like a dream, but Season Two refuses to run.
It does not matter which way I access the game; every time I try to run it, my screen turn to black, stays like that for a few seconds and then returns to the desktop. This happens with no error messages appearing.

What needs to happen so I can run the game?

Any help is appreciated greatly.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

    After receiving the information from your support tool, I will be able to assist you further.

  • edited August 2014

    https://www.sendspace.com/file/iaxlnh

    Here you go. Hopefully I did that correctly.
    (Also, sorry about the way belated reply.)

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply h

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 0mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.

    RemoteMan posted: »

    https://www.sendspace.com/file/iaxlnh Here you go. Hopefully I did that correctly. (Also, sorry about the way belated reply.)

This discussion has been closed.