Bought the Multipack but now everythings gone!
A while ago I bought the Multipack (13,99€). Today, I had to delete the app, because it didn't work / start (a problem a lot of users had!). After reloading it out of my iCloud, I tried to download episode 4. Then I was asked to pay everything again! I'm totally disappointed and I want my money back. Please answer soon.
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I apologize for the inconvenience. Please open the game application again, and open the Episodes Menu. You should find a Restore Purchases button at the bottom. Please tap that Button, and your previous purchases should be restored.