transfer season pass to new android device
Is there anyway to transfer the season pass I purchased to a new device, I really don't want to have to buy it again
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Is there anyway to transfer the season pass I purchased to a new device, I really don't want to have to buy it again
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Any help would be much appreciated :-)
Can anyone at all please help me????
I apologize for the delayed response. You should be able to transfer your purchase to another Android device as long as you are logged into your account that you originally purchased the game, you should be able to proceed through the purchase path in the app store, and when you hit the 'Purchase' button, you will be alerted that you already have purchased this item, and it will then allow you to download it again for free.
no i did that and i got charged again i have emailed twice and got no response at this point i have given up on getting any help .
My apologies, if you have been charged a second time for an item on the Google Play Store that you have already purchased, please contact Google Play Support for further assistance with a refund request.
I did that they said because it's an in app purchase its telltale's responsibility to refund the charge
I apologize, unfortunately we are unable to refund purchases made on the Google Play Store. You will need to contact/email Google Play Support for any inquiries regarding refunds, or refund requests.
I emailed them again they still say same thing that it's you guys that have to issue the refund, but it's ok not a big deal I guess thank you anyway for your help
You're welcome, I apologize I could not assist you further with your request. I hope you are able to enjoy the game!!
You should probably stop advising people to repurchase the game, considering that EVERYONE, at least everyone with an android device, I've seen you recommend this to has said that they were charged for the purchase.
My apologies, if you are experiencing any issues restoring your previous purchases, can you please clarify if you have tried navigating to the Episodes menu in-app, and pressing the Restore Purchases button?