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Episode 4 download bug

EL1T3xP1N3APPLEEL1T3xP1N3APPLE
in The Walking Dead - Season 2 - iOS Support

I downloaded ep 4 on my iphone 4, and it went to 100% and froze there. The app then crashed a few minutes later so I re opened it and tried to re download it but now it just says downloading and nothing else pops up.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully download the episode.

  • EL1T3xP1N3APPLEEL1T3xP1N3APPLE

    Still nothing, it just does the same thing

    TelltaleMike posted: »

    Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an a

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please also try connecting to a different WiFi network, and see if your connection with our servers is stronger using that other network.

    EL1T3xP1N3APPLE posted: »

    Still nothing, it just does the same thing

This discussion has been closed.