I R Sad (mistake was made)
This isn't really a support problem, mostly my a woeful tale of my stupidity… but anyways.
For some reason season 2 started crashing on start up on my ipad 2 so I tried to delete it and re-install and turn my ipad on and off… and forgot that save files also get deleted TT_TT
MY DEAR SAVE FILES </3
guess there's no way to restore the save files, right? and i haven't backed up my ipad on my computer in a long time so no way to try that… guess i'll be spending the next ~6 hours replaying season 2 before episode 5 comes out TT_TT
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Comments
When does ep 5 come out it's 230 am here in wisconsin
@blupengu I apologize for any difficulties this has caused you. Unfortunately if you deleted your game application, your save files were deleted along with it.
@Jerred My apologies, unfortunately at 2:30 the episode may not have yet been released for iOS devices. If you have not tried again yet, you should now be able to download the episode. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.
Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully download Episode 5.