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Won't download episode 5 on iOS

ClarabelleClarabelle
in The Walking Dead - Season 2 - iOS Support

Please help I keep trying to download episode 5 on my iPhone but it won't let me it keeps saying failed I have tried a few times now what is wrong??

Comments

  • MikeLowMikeLow

    Im having the same problem

  • LeloucheLelouche

    Same problem here on Australian version

  • missnothinggmissnothingg

    i have same problem too :(((

  • Pat BoczkowskaPat Boczkowska

    same problem here in the UK ;(

  • ClarabelleClarabelle

    It still won't do it it's so annoying & got to go to work later really wanted to comete it before :(

  • ClarabelleClarabelle

    Complete* it I meant please sort it telltale!

  • Pat BoczkowskaPat Boczkowska

    it's working now!!! yay !! :)

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, if you have not tried again yet, you should now be able to download the episode. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully download Episode 5.

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