I purchased two Nexus 5 phones from Google Play Store Canada, Since Dec. 15, 2013 . One of the phones got screen cracked by sudden fall of the cellphone over the ground ( Not dropped Intentionally) . I called Google store, they told me that it is not covered. Referred me to contact LG. They charge $149 for screen replacement. I checked the following link over internet , that **Google is replacing screen if broken by mistake in USA only **, see the link below:( http://techcrunch.com/2014/09/03/yes-google-will-now-probably-replace-your-nexus-5-if-you-bust-the-s... ) Why this is so.* Does google have different policies for Canada & US for repair/replacement under warranty ?* My email is devanjan2002@gmail.com Ph: 6047271245
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I purchased two Nexus 5 phones from Google Play Store Canada, Since Dec. 15, 2013 . One of the phones got screen cracked by sudden fall of the cellphone over the ground ( Not dropped Intentionally) . I called Google store, they told me that it is not covered. Referred me to contact LG. They charge $149 for screen replacement. I checked the following link over internet , that **Google is replacing screen if broken by mistake in USA only **, see the link below:( http://techcrunch.com/2014/09/03/yes-google-will-now-probably-replace-your-nexus-5-if-you-bust-the-s... ) Why this is so.* Does google have different policies for Canada & US for repair/replacement under warranty ?* My email is devanjan2002@gmail.com Ph: 6047271245