›

Black Screen like many before me

ShouldntbehereShouldntbehere
in The Walking Dead - Season 2 - Xbox 360 Support

I have had no problems with any episode of either season until now.. Season 2 ep 5. You can understand my emotional investment in the story at this point, and to not be able to access episode 5 is becoming extremely frustrating. Here's what happened.

Go to xbox dashboard (online obviously)
Launch season 2 from the my "my games" tab
Download content
wait
I am now prompted to install content
I accept
Taken to black screen where my xbox freezes after about 3-5 minutes
Now I cannot access the game at all
After pressing start I am taken to black screen where it does nothing until my xbox freezes or nothing at all. (waited over 30 minutes the 1st time)

What now?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please try deleting the Episode from your console, and re-download it from the Xbox Marketplace. To delete an individual episode, please follow these steps:

    Deleting:

    • Hit the Xbox Guide Button in the Middle of your Controller
    • Go as far to the right as you can
    • Scroll down and click on System Settings
    • Scroll down and click on Storage
    • Click your HardDrive/Memory Card (Wherever the DLC is Saved on)
    • Click on Games and Apps
    • Scroll down and find the game you want to delete the DLC for and click on the game
    • A list of all your saves, DLC, etc will show up, find the DLC/Episode you want and click it
    • Now scroll down and click Delete

    To Re-Download:

    • Go to the Game Marketplace
    • Go the game you want to re-download the DLC for
    • Click Download Again for the DLC (The Episode should say ‘Free’ next to it)
This discussion has been closed.