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Strong Bad Season for $19.95

pevans1pevans1
edited April 2009 in Shopping or Activation Support
Hi. I emailed this to support@ yesterday morning, but haven't received a response (auto or otherwise). Thought I'd post it here!

I became a big fan of Telltale a month ago when I bought Sam & Max: Season 1 for my Wii. I just picked up Season 2 for PC a couple of days ago, and I'm loving it so far.

I also enjoy Homestar Runner from way back and thought I'd try the demo for "Homestar Ruiner" yesterday. I noticed in the launch screen for that demo that you guys are having a special to get the whole season for $19.95, and figured I'd definitely want in on that.

When I click on the link in the demo (image 1), I go to the store page (image 2) and it agrees with the $19.95 pricing. When I click that to add to cart though, I'm told that the price is $34.95 (image 3).

Is there something I'm missing? There is no end date listed for the special, and I didn't see a coupon code that I need to use. I'd really love some help getting the advertised price!

Thanks much for the help,
Patrick (pevans1)

Comments

  • Tester ScottTester Scott
    edited April 2009
    Our support system was a little clogged but it is all cleared up now and we will get you a response out today. Thanks for waiting.
  • pevans1pevans1
    edited April 2009
    Excellent. Thanks, Scott! Have a good evening.
  • Sbmailer1023Sbmailer1023
    edited April 2009
    Hey... I have the exact same question. I'm not sure if the answer that was given (via email) said that it had been figured out and the season price was now $19.95, but I checked this morning and the price "Claims" to be $19.95 but is still the full $34.95. If someone could answer this question here in the forum so we all know how to access such a terrific deal please let me know!
  • pevans1pevans1
    edited April 2009
    Hi, Sbmailer1023.

    I received this from Emily at support@ this morning:

    "The $19.95 promotion doesn't seem to be working properly at the moment. We have someone looking into it"

    Thanks for the help, Emily!

    As Scott mentioned, the support system has been bogged down this week as well, so I'd suggest following up with an email to support@ in order to talk to somebody about this as I did!

    -Patrick
  • EmilyEmily Telltale Alumni
    edited April 2009
    The issue should be fixed now, but if not and you're still seeing the $34.95 price, you can place your order and then write to support@telltalegames.com with your order number, and we'll refund the difference.
  • ChaosprowerChaosprower
    edited April 2009
    It's the promotion still available? Or has it ended? I don't see anything about it in the website.

    Thank you.
  • EmilyEmily Telltale Alumni
    edited April 2009
    This promotion was only available through demo versions of the Strong Bad episodes (not through Telltale's website), and it ended yesterday.
This discussion has been closed.