Problem with episod 5 purchase
Hello,
I’ve downloaded episode 5 but when I click on play it starts from ep 2. If I scroll forward to episode 5 and choose play it says that it will apply automatic choices since I haven’t played the chapters in between (which I have).
Can anyone help me?
Thank you
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I apologize for the inconvenience. Can you please clarify if you can still see your save game files in your Save Files menu from the main menu inside the game? If so, please make sure that you are currently using that save slot to continue your game from.
I only have one save file and it says "episode 2 out in the cold, 2014-09-14", which is when I completed episode 4.
All I did after finisching ep 4 was downloading ep 5 and installing it.
Edit: however in My Choices I can stil see my episode 4 choices.
I apologize for the inconvenience. Unfortunately it sounds like your save files may have become corrupted. This can happen if the game was ever exited/closed during an autosave or loading sequence. Unfortunately the only way to resolve the issue is to start a new game. My apologies for any difficulties this may cause you.
I had this exact same issue. I replayed the very last chapter of episode 4 and it resolved itself. To do that (it wouldn't let me select individual chapters for ep4), I just tapped the main ep4 screen (not the Restart Chapter button) and it started from that last chapter. Try that before starting a new game.
Generally the game got a bit stuck on ep2 for me on iOS. Ep3 and 4 never got individual chapter menus, for example. I also kept getting the end credits for ep1 (I think) until that time I replayed the end of ep4 and then realised that's why I was never seeing the new characters listed in the credits. Still, the upside is that I got to hear the In The Water song a lot...
Thank you for providing extra information, I will make sure to pass it along to the team.