Not able to restore (2-5+400)
Hi!
After reading some of the threads I know many have had problems like mine. I have done all of the things you have advised like: (You will see a message pop-up stating that you already own the content, and it will ask if you’d like to download it again. Confirm Yes and finish re-purchasing the content.) But I still have problem with restoring my purchases. Altgough I have bought it, it doesn't say i have bought it when I tap the buy button.
Plz help. Can you fix this????
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I apologize for the inconvenience. If you are still unable to restore your purchases by following the steps in the workaround thread, you should be able to follow the path to purchase the Multi-Pack again, and as long as you are logged into your Apple account that you originally purchased the game with, you should be able to hit the 'Buy' button, and it will then alert you that you have already purchased this item, and allow you to download the game again for free.
If you are still unable to download your purchased content, please contact Apple Support for further assistance.
Can I do the same steps when I purchased this in iPhone and then I want to restore the episodes in my iPad to play it? It is prompting me to buy and I do not want to be charged twice.
Yes, the same process should work between two different iOS devices, as long as you are logged into the same Apple Account.
I have the same issue and for some reason it's saying that I will have to pay the $19.99 again. I'm logged in with the same Apple ID, and have an email receipt from iTunes for purchase from last year 12/22/13. I had purchased on my iPad back then and trying to download again on my new 6 Plus; is that a problem? Any help would be great!! Love the game BTW!!
Please try proceeding through the purchase path to purchase Multi-Pack again, then when you are prompted, enter your password. As long as you are logging into the same Apple account that you originally purchased the game application with, you should be able to tap 'Buy' when it says “Confirm your in-app purchase”, and you will receive a pop up saying “You’ve already purchased this. Would you like to get it again for free?” and tap OK. (Please make sure that the previous purchase shows up in your Purchase History on your Apple account before tapping OK)
I bought the package for 19.99 and then I should have episode 2-5 + 400. BUT I do not get them, and when I follow the advice you have given, and I will pay for individual episodes next SURVIVE I paid 19.99 kr !. It is theft
If you have purchased the Multi-Pack and you are unable to restore your previous purchase, you must follow the purchase path to purchase only the Multi-Pack, and NOT the individual episodes, as they are a separate purchase, and you will be charged for the individual episode purchases.