Please fix the freezing

So I tried posting on the fb page and emailing support 3 days ago but havnt heard back from either yet. I bought the season pass for Wolf Among Us for ps3 and I enjoyed it to start but found there were several mini freezes but they normally correct themselves in 10-30 seconds. However at the start of episode 3 the game freezes so badly that I can leave my ps3 sitting for over 20 minutes and it still won't unfreeze. I have had to get up and power down my ps3 3 times now at the exact same spot each time. It's at the beginning of episode 3 and there doesn't seem to be anything I can do to stop the freezes. I have a 500 gig hard drive with still over 100 gigs left and have had no problems with any other games before this. This seems to be exclusive to this game so far. I have heard other people have had similar problems with it freezing too. So I'm asking either the makers of the game patch it so I can either play ALL the content I paid for or to give me a refund. I am feeling rather ripped off I paid for a defective product right now. I was planning to buy both The Walking Dead games too next time I caught them on sell but I might not now depending on how this issue is resolved. Having 60% of the game unplayable is just very unacceptable to me.

Comments

  • What scene at the start of episode 3 does it freeze? The game never froze for me.

  • It freezes at the start of episode 3 when its zooming in on Crane's desk.

    TWD_1992 posted: »

    What scene at the start of episode 3 does it freeze? The game never froze for me.

  • edited September 2014

    That's strange. The only problem I have with The Wolf Among Us (and The Walking Dead) is that the game pauses a lot. Normally during action scenes but only for a second.

    @BlindSniper do you know what the cause of the freezing might be?

    gamerx42z posted: »

    It freezes at the start of episode 3 when its zooming in on Crane's desk.

  • I had the same problem. The solution is to turn off your internet connection. Do it after you get to the main menu, otherwise you will not be able to play the game. It worked for me. Otherwise, another solution is to pause your game as soon as you hear the intro and wait until the game saves.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for providing the extra information on how you were able to resolve your issue, I will make sure to pass it along to the team!

    summers posted: »

    I had the same problem. The solution is to turn off your internet connection. Do it after you get to the main menu, otherwise you will not b

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