Game will not launch

I just got the game on steam and the game will not launch. At first a window would pop up but immediately crash, but now there is nothing. I ran the support tool already, here is the link https://www.sendspace.com/file/r3bkvl

Thanks for any help you can give me.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. After looking over your support tool information, below are a few possible solutions to resolve your issue:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)

    10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)

  • Hello,
    Thanks for your help. I have tried all of these solutions already and none of them worked which is alright, I just wanted to find out if there was something else I could do. I will just wait until I have my other computer and try to play it on that, til then the android version it is!

    I apologize for the inconvenience. After looking over your support tool information, below are a few possible solutions to resolve your issu

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