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Unable to make in game purchase for the wolf among us

Maxmike33Maxmike33
in Shopping or Activation Support

Unable to make ingame purchase for iOS the wolf among us while I still can made other game purchase. So I am sure it not my account problem.. Can you look into it

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully purchase and download Episodes 2-5 of The Wolf Among Us.

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