Game Crashes in episode 5
In episode 5 when attempting to get Jane to rejoin the group my game continually goes to a white screen. Audio continues, but I am unable to see anything. I've been using a 1696MB graphics card with max settings. Please help!
here's the support tool link: https://www.sendspace.com/file/cyb3zg
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After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 64mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.
It seems I'm having the same issue. I'm using a AMD Radeon 7400M Series Graphic Card, which has 1024MB of memory and working properly according to all system diagnostics (Windows and Steam).
I apologize for the inconvenience. It may be related to an incomplete episode download through Steam. I recommend uninstalling the game, and then changing the Download Region from which you are installing/downloading the game and episodes from. To do this, please click View on the top left of the Steam window, and click Settings from the drop down menu. Once the Settings window is open, click on the Downloads tab, and under the Download Region section, try switching to a different region using the drop down menu. Then close the Settings window, and restart Steam before attempting the update again.