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All Episodes "Coming Soon"

ZoriteZorite
edited November 2014 in The Walking Dead - Android Support

As it says in the title, in BOTH season 1 and 2, all episodes say they are "Coming Soon" and are unavailable for purchase.

EDIT: I have tried uninstalling/reinstalling, rebooting phone, clearing cache, nothing seems to work. Any help?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify what Android device you are currently using, and what Android OS version it is currently running? Also, can you please clarify if you are connected to a WiFi network connection when starting the game application?

  • ZoriteZorite

    I am using a Samsung Galaxy Note II with android 4.3 and I am connected to WiFi when I open the game.

    TelltaleMike posted: »

    Can you please clarify what Android device you are currently using, and what Android OS version it is currently running? Also, can you please clarify if you are connected to a WiFi network connection when starting the game application?

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, please also try force closing both game applications, and connecting to a different WiFi network connection. Then start the game applications, and see if they update to show the later episodes as available to download.

    Zorite posted: »

    I am using a Samsung Galaxy Note II with android 4.3 and I am connected to WiFi when I open the game.

  • ZoriteZorite

    Unfortunately, this method did not solve the issue either.

    TelltaleMike posted: »

    My apologies, please also try force closing both game applications, and connecting to a different WiFi network connection. Then start the game applications, and see if they update to show the later episodes as available to download.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    The Walking Dead: Season Two may not run properly on your particular device, as it is currently running below the minimum system requirements to run the game successfully. Where Season Two requires a Mali T600 GPU or equivalent, your current device is using a Mali T400 GPU, and the game application may not perform/function properly, and may be the reason you are seeing the later episodes as 'Coming Soon'.

    If you are seeing the episodes in Season One as 'Coming Soon' after deleting and re-installing it, you should be able to Force Close the game application, and go to the device’s Settings Menu, then go to Applications, then Manage Applications, and select the Game Application and tap ‘Clear Data’. Then start the game again while connected to the internet, and the episodes should update to show as available to download/purchase. Please also make sure that you have updated the Season One game application to the latest version from the App Store.

    Zorite posted: »

    Unfortunately, this method did not solve the issue either.

  • ZoriteZorite
    edited November 2014

    I tried this a few times now, and still it says 'coming soon'.

    Also, I downloaded the Wolf Among Us to see if it would work and it too has all episodes labeled 'coming soon'.

    If there is no fix for this at the moment, I am not too worried about not having them for now.

    Thanks for your help though.

    TelltaleMike posted: »

    The Walking Dead: Season Two may not run properly on your particular device, as it is currently running below the minimum system requirement

This discussion has been closed.