black screen after buy multi-pack with 2-5 Episodes and 400 days

iM7me

I bought a multi-pack with 2-5 Episodes and 400 days with 75 SR in iPhone 5S

after buy this I can no longer play the game

, they will encounter a black screen and return home screen

i try in my iPad same proplem
What is the solution?

I think it has to be that you update the game to solve the problem
Or Is there a solution?

iPhone 5s
iPad4
iOS 8

TelltaleMike

Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully start and play the game application.