Black Screen (Xbox 360)

Everytime I load the game to the menu, and click on the episode to play it loads for about 5 seconds then freezes, happens everytime, even un installed and reinstalled and still doesn't fix this,

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify if you have tried disconnecting from the internet, and attempting to start the episode again, and see if you are then able to start the episode?

  • Thanks for the response and yes just tried playing without being connected to the internet still No luck sadly,

    Can you please clarify if you have tried disconnecting from the internet, and attempting to start the episode again, and see if you are then able to start the episode?

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify if when you deleted and re-downloaded the game, that you also deleted any save data created by the game, from your Storage device, before re-downloading the game?

    MasterKief posted: »

    Thanks for the response and yes just tried playing without being connected to the internet still No luck sadly,

  • I dont think I did but I just deleted the save I recently had and try to play and still got a black screen, should I redownload?

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Yes, I recommend deleting the old save data if you haven't yet, then deleting and re-downloading the first episode from the Xbox Marketplace. Then start the game again, and start the episode, and your issue should be resolved.

    MasterKief posted: »

    I dont think I did but I just deleted the save I recently had and try to play and still got a black screen, should I redownload?

  • Alright man re installing it right now hopefully that well solve the problem well let you know if I am still having trouble thanks

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