Game of Thrones - PS3

Just bought the season pass on PSN and i have now just downloaded the Season 1 Ep1 Iron from Ice. I think I may have made a mistake which i can't fix as i downloaded the unlock for the full game and not the demo first. Now there is no option to download the demo so i can't actually download the full game. Help me out?

Comments

  • might of found a work around to this problem by downloading the demo on another account. However this issue should be fixed incase others make a similar mistake

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. It should not matter what order you download both the Unlock Key, and the Demo. As long as you have downloaded and installed both onto your PS3, the Full Game will then activate when starting the Demo, and connecting.

  • ah but the issue is that without the demo the game does not show up. Doing it my way prevents getting the demo so there's not a way to play the game, unless you did what i did and download the demo on another account.

    I apologize for the inconvenience. It should not matter what order you download both the Unlock Key, and the Demo. As long as you have downl

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited December 2014

    My apologies, can you please clarify if you are currently residing in the North American, or European region? You may be experiencing this issue because Game of Thrones for PS3 does not release in Europe until Wednesday, December 10th.

    ah but the issue is that without the demo the game does not show up. Doing it my way prevents getting the demo so there's not a way to play the game, unless you did what i did and download the demo on another account.

  • Europe…. but the game was available on psn. I just played it and finished it. You sure you got the dates right?

    My apologies, can you please clarify if you are currently residing in the North American, or European region? You may be experiencing this issue because Game of Thrones for PS3 does not release in Europe until Wednesday, December 10th.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    There was an issue where the game was made available before the actual release date of the game. Wednesday, December 10th is the official release date, and the rest of the game's downloads should become available on that date. Again, my apologies for any inconveniences experienced.

    Europe…. but the game was available on psn. I just played it and finished it. You sure you got the dates right?

  • not really an inconvenience, Got to play it earlier! But i wouldn't imagine that has any reason for the graphical issues that I'm seeing on the copy, since it's been released in North America. Right?

    There was an issue where the game was made available before the actual release date of the game. Wednesday, December 10th is the official re

  • is it coming out on the 10th? because i still get a error saying error adding to cart?

  • I can't even find it in the store. :(

  • nope its not on German PSN.. Tales from the Borderlands too.. season passes but no episodes to download..

  • this bloody ridiculous! I paid for the game on the 7th december and still cant play episode 1. i don't care about all this download the demo first as its not there to download. I want this sorted last month and expect a reasonable answer asap or my money refunded straight away

  • Why has issue not been resolved?

    There was an issue where the game was made available before the actual release date of the game. Wednesday, December 10th is the official re

  • what county are you from?

    this bloody ridiculous! I paid for the game on the 7th december and still cant play episode 1. i don't care about all this download the demo

  • hey, I'm from uk

    iLLone posted: »

    what county are you from?

  • Now i dont work for tell tale games or anything like telltale mike does, but i have after lots of frustration and wasted man hours found the trial NOT demo as worded by telltale mike which is why you can't search for it after paying for and downloading the key. For anyone still struggling you will have to find the full game of thrones season pass, key and trial. i think i found it on digital downloads. you should then be able to download the trial from there. why this hasn't been resolved by one of tell tales paid staff i don't know! Well i guess i can now finally play it after paying for it on the 7th december!!! Bit of advice tell tale, don't make a game available for purchase before its actually available without making it clear that this is the case as you are on the fine line of false advertisement. Also respond properly to your customers comments!! Guess i just have about 6 months to a year to wait for episode 2 now as usually the case with tell tale series games

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, Sony has updated the German Playstation Store so that both Episode 1, and the Demo/Trial are now available to download. You should now be able to log into the same account you have purchased the game on, and download and install both the Demo/Trial version of the game, and the Unlock Key, and the Full Game (Episode 1) will unlock.

    Now i dont work for tell tale games or anything like telltale mike does, but i have after lots of frustration and wasted man hours found the

  • I'm located in Denmark, and i have the same problem.

  • Same problem here in Portugal.

    I bought the season pass and it download a file with a size of almost 2mb and I can't play the first episode.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Sony has updated the European Playstation Store so that both Episode 1, and the Demo/Trial are now available to download. You should now be able to log into the same account you have purchased the game on, and download and install both the Demo/Trial version of Episode 1 from the Playstation Store, and the Unlock Key (1.2mb size file), and the Full Game will unlock.

  • I am having the same issue in New Zealand. I just purchased the season pass & downloaded episode 1 today. Tried installing it & it did not show up in my games, googled it & found that I need to install the demo first then unlock it. Problem is that now I cannot find / download the demo because it does not show up if you have already purchased it. Very frustrating.

  • I have the same problem in Belgium! Can't find the demo!

  • edited February 2015

    is it even available on ps3? i can't find anything on the game on the psn store

  • Still can't find the demo, i have searched for it and i have tried going into the "page" of both the season pass and the episode.

    Sony has updated the European Playstation Store so that both Episode 1, and the Demo/Trial are now available to download. You should now be

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies for any difficulties this has caused. Can any of you please clarify if you uninstall/delete the Game Unlock Key file from your Playstation, that you are then able to see the Demo/Trial version of Episode 1, and are able to download and install it successfully?

  • I uninstalled the unlock key. went into the store, it did an update, but still i couldn't find the demo,

    My apologies for any difficulties this has caused. Can any of you please clarify if you uninstall/delete the Game Unlock Key file from your

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you have deleted the Episode 1 Game Unlock, you should be able to search for 'Game of Thrones', and the 'Timed Trial' for Episode 1 - Iron From Ice should show up in your search results. If you are not able to locate the 'Timed Trial' download by searching on your PS3, please also try logging into your Playstation Account on a computer, and search for 'Game of Thrones', and you should be able to find the Timed Trial that way, then remotely download the file to your PS3.

    Chemnitz posted: »

    I uninstalled the unlock key. went into the store, it did an update, but still i couldn't find the demo,

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