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Mac black screen

mizel103mizel103
in Game of Thrones - PC/Mac Support

so i installed GOT on my mac from steam, and when i click "play", it opens up and presents me with a black screen and nothing else.

i was able to run all the other TT games without any problem, so i don't thing it's a system requirements thing

help?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties this has caused you. Please find a few possible solutions below:

    1) Restart your computer

    2) Play the game with your computer disconnected from the internet

    3) If your Mac has multiple graphics cards, go to your system preference and click on ‘energy saver’. Uncheck ‘Automatic Graphics Switching’ and this will make sure your Mac is using your more powerful graphics card.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Try playing the game with no other programs running in the background

    6) Reinstall the game

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