Bought and downloaded the first episode but can't find and play it
Hi. I just payed and downloaded the first episode. But after the download I can't find the game anywhere. I can still re-download it if I want, and I've tried that, but the game still doesn't pop up anywhere. Where do I go to find the game? It's not under 'Games' or anywhere else. Please help.
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i have the same problem. I find this really annoying. I just wanted to play this game on weekend. FU
I apologize for the inconvenience. If you are currently located in Europe, the game is not set to release for PS3 until Wednesday, December 10th. We experienced an issue where the game was available before the release date. Please note that the downloads will become available on the release date.
Well it's now the 10th and it still doesn't show up anywhere after I download it.. Am I doing something wrong or what is going on?
I'm having exactly the same problem. On my PSN downloads it has 'Telltale: Game of Thrones Game Unlock'. I download it, and it takes roughly 30 seconds to 'install', and it's nowhere to be found. Can't access the season pass or anything.
for me its not even available ! i bought the season pass but ep1 is nowhere to be found. makes me kinda mad... :S
Need to download the demo first for the damn thing to work, thing is if you download the game unlock first, it hides the demo. Most annoying thing ever. I got around it by downloading the demo on another account.
If you have purchased the Season Pass for PS3, please open the Playstation Store, and scroll down on the main menu until you reach your View Downloads page. From inside your View Downloads menu, you should find both the Game of Thrones Season Pass Unlock Key, and the Episode 1 Demo. You will need to download and install both the Demo and the Unlock Key, in order to unlock the Season Pass. If you are unable to find the Demo from within the PS Store on your PS3, please also try logging into your PSN account on a computer, and remotely download the Demo from the PS Store on a computer, directly to your PS3.
i can neither download the game(not even the demo) nor the season pass.
the game and demo are not available(can´t find them on the store) and if you want to download the season pass a loading screen shortly pops up and then nothing. i can click on that download button 1000 times and nothing happens.
so please do something about that.
EDIT: just tried to find the game/season pass on the psn store on my computer.
i can´t find anything for ps3. episode 1 and the season pass are only available for ps4.
Can you please clarify what country/region you are currently residing in?
Europe(Germany)
Exact same problem and location like Guusfraba.
same as above.. germany / europe .. season passes but no episodes.. Tales from the Borderlands is missing too..
Same here,
The game doesn't appear on the PS Store online anymore and I can't download or play it.
The game is listed in my Sony Entertainment Network page but no info is available not even an image. As if it didn't exist anymore.
I live in France Europe.
Thanks for getting back to everyone so prompt tell tale mike! We have all spent money which tell tale have gladly accepted yet not made available. why charge people for a game that wasn't available in the 1st place? why should i have to start another account just to get the demo? really doesnt appear that tell tale are giving much effort to customers to rectify this situation. Can i just have my money back please and i will never download a tell tale game again if it causes this much hassle. this really isn't very profesional of you tell tale
My apologies, Sony has updated the German Playstation Store so that both Episode 1, and the Demo are now available to download. You should now be able to log into the same account you have purchased the game on, and download both the Demo/Trial version of the game, and the Unlock Key, and the Full Game (Episode 1) will unlock.
I'm having similar problems now, I have bought and downloaded the game but can't fin it anywhere.
Sony has updated the German Playstation Store so that both Episode 1, and the Demo/Trial are now available to download. You should now be able to log into the same account you have purchased the game on, and download and install both the Demo/Trial version of the game, and the Unlock Key, and the Full Game (Episode 1) will unlock for you on your PS3.
I'm from Sweden and not Germany
My apologies, the earlier issue in this thread was related to an issue where the German Playstation Store did not have a Demo/Trial version of the game available to download along with the unlock key. Can you please clarify if you have downloaded and installed both the Demo/Trial version, and the Unlock Key, and are unable to locate the game on your PS3?
I have bought the season pass and when I downloaded Episode 1 I also noticed that it was really smal around 1200 kb and when it was finished I couldn't find episode 1 anywhere. It was still available to download...
I have not downloaded the demo version
You will need to download both the Demo Version, and the 1200 KB Unlock Key file in order to unlock the Full Game version on your PS3.
Having similar issues with downloading the game in the UK. Bought season pass, but it won't let me download it. Ep 1's been added to my downloads in the PS store, but doesn't appear anywhere else. Any suggestions to sort this?
After you purchase the Season Pass, you should have access to Episode 1, and the Unlock Key (1200 kb file). Please make sure you have downloaded and installed both of them, and you should then have the Full Game unlocked.
Having the same problem myself (In Ireland)
Downloaded the Season Pass, Demo and Episode 1 (Unable to see the Unlock Key, where would I find that, I checked downloads but nothing) and the game isn't available. Any help is appreciated!
Please try going to your View Downloads page on your Playstation Store, by opening the Store on your PS3, and scroll down to the bottom of the opening page, then open View Downloads. In there you should see all of the necessary files to download and install for the game to work.
Hey Telltale,
I was wondering if you could help me.
I bought the PS3 Game of thrones Season Pass and I have down loaded the 1.2 GB game file from the store.
However, whenever I play the game it tells me I have only downloaded the trial version.
Whenever I try to download episode 1 from the game menu it tell me "Try Again later, there is no content available at this time. Please Try again later" and the same message when I press on the season pass option even though I have already bought it.
I have checked in my download list but the only thing that appears is the trial version of the game.
Do you have any ideas for how I can download the full episode?
Thanks,
I apologize for the inconvenience. Please make sure that you have downloaded and installed both Episode 1, and the Unlock Key for the game. (The unlock key will be a small 1.2mb size file) You should be able to find it in your View Downloads menu from the Playstation Store.
I'm in the uk, i downloaded the season pass and episode 1 on dec 21st. Episode 1 has disappeared and the season pass i have installed and reinstalled countless times to no avail.The ps store does not contain either the demo or episode 1 anymore and i don't have the first clue what an 'unlock key' is. It's nearly been a full 30 days now and am beyond frustration as the money was taken from my account almost immediately.Please either give me a solution or instructions on how i get a full refund.
Found the demo.loaded it up and everything works.problem solved.Obviously this wasn't a great experience for any of us who have had issues but the game is awesome,i was sucked in straight away so i guess all is forgiven!
I sincerely apologize for any inconvenience you have experienced. I hope you are now able to enjoy the game!
From Spain and I have the same problem. I bought my game last december 31th and still can´t play. Please, give me a solution.
Can you please clarify if you have downloaded and installed both the Episode 1 demo, and the 1.2mb Unlock Key file that will unlock the full game version of Episode 1?
Hi, another confused user here. Ive bought game of thrones on ps3 season pass, have downloaded game unlock but there is no episode 1 tnere to download, i can see it tells me ive purchased the season pass but there is only the game unlock, it wo t let me download anything else.
i purchased tales from the borderlands same day and that is fine, no problems what is going on?
If you have downloaded the game Unlock Key but are unable to find the Episode 1 Demo/Trial version, please try searching for 'Game of Thrones' on the Playstation Store, then click on the game, and you should be able to find the Episode 1 Demo/Trial version download from the game's Store Page.
The Episode 1 page only has a "download" and "rate" option once you've purchased the episode, and the download option only gives you the unlock key. Unlike previous games, only the unlock key is available under "view downloads" as well. It seems that anyone who bought the game before downloading the demo is locked out of playing it.
What pazzling says is true.
Bought the season pass, downloaded the key but cant get the demo now (I live in sweden).
I feel a bit cheated. A quick solution would be greatly apreciated.
Created another psn-account. Downloaded the demo and Voilà.
I should not have to do that in order to play the game but right now I don't care that much.
Cheerio!
Yep, the two comments above are totally correct.
when is this being sorted out or how do i get my money back?
Having the same problem as the previous few comments, in that not downloading the demo version first has made the game unplayable. Only difference being that I am in Australia. Will attempt to remedy the issue by creating another PSN account. This issue has certainly not been fun.