Black screen on start up
When I start up the game on steam all I get is a black screen and have to restart computer to get out of it. I have made sure to update graphics card as well as reinstalled the game and get the same issue.
Please help
This discussion has been closed.
Comments
https://www.sendspace.com/file/67r2l6
After looking over your support tool information, there doesn't seem to be a proper file directory set up for the game. Can you please clarify if you have a directory set up on your computer like this?
C:\Users\YOURNAME\Documents\Telltale Games\Game of Thrones\
If not, can you please clarify if you installed the game to the default file path, or to a custom install location?
I don't, which is strange as I do for other telltale games. When I installed from steam it only created files in steamapps. Another bit of info, when I press play in steam it immediately goes to black screen. If I wait about ten minutes my Commodo firewall makes a noise and I am able to ctrl alt del out. I have tried changing exe files properties to compatability mode 98/me as well but same stuff happens, although I guess if it's installed in wrong place etc that prob won't help.
OK reinstalled game and now have a file C:\Users\user\My Documents\Telltale Games\ Game of Thrones. File is called Net and has nothing in it. and still have black screen.
You mentioned your firewall. I recommend disabling any anti-virus or internet firewall programs open and running in the background, that may be blocking the game from starting/connecting with our servers. Then restart the game, and see if you are able to start the game successfully.
Thank you, that seemed to work. think it may have been combination of not having directory until installed again as well as firewall being super sensitive. Great game btw
You're welcome, I hope you enjoy the game!