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iMac game won't start!

Beowulf71Beowulf71
in Game of Thrones - PC/Mac Support

I just bought the game and it won't start. I think my system maybe just a bit too old to run the game, just noticed a couple of things in the requirement list...

Anyway here is a link to the zip file made with the Mac Support tool.

http://www.mediafire.com/download/udb0vjk9ikobouf/GOT_support_data_mac.zip

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, we are currently looking into an issue where players using Mac OS X 10.6.8 are not able to run the game successfully. We hope to have a resolution for the issue soon. For the latest news and announcements, please check out our Support Forum, Blog, Facebook and Twitter. Stay tuned there for updates!

    Blog: http://www.telltalegames.com/blog/

    Facebook: https://www.facebook.com/TheWalkingDeadGame

    Twitter: https://twitter.com/telltalegames

  • Beowulf71Beowulf71

    Thanks for answering.

  • OSX10.6.8PlsHelpOSX10.6.8PlsHelp

    Any news on this issue being solved? I encountered a message saying my operating system needs to be updated...

    TelltaleMike posted: »

    My apologies, we are currently looking into an issue where players using Mac OS X 10.6.8 are not able to run the game successfully. We hope

  • smrtalexsmrtalex

    Mac problem here to. Installed through steam, game wont open says I may need an update. Here is my link https://www.sendspace.com/file/r1m8yk

    TelltaleMike posted: »

    My apologies, we are currently looking into an issue where players using Mac OS X 10.6.8 are not able to run the game successfully. We hope

  • TelltaleMikeTelltaleMike Former Telltale Staff

    @smrtalex Unfortunately after looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 256mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.

    smrtalex posted: »

    Mac problem here to. Installed through steam, game wont open says I may need an update. Here is my link https://www.sendspace.com/file/r1m8yk

  • Beowulf71Beowulf71
    edited December 2014

    So what do we do now?

    Can I have my money back?

    TelltaleMike posted: »

    @smrtalex Unfortunately after looking over your Support Tool information, it seems that your computer is running below the minimum system re

  • TelltaleMikeTelltaleMike Former Telltale Staff

    For any inquiries regarding refunds, or refund requests, please contact the retailer you purchased the game from, directly. If you purchased the game from this website, please contact/email our Support Staff at Support@Telltalegames.com, and they will be able to assist you further with that particular request.

    Beowulf71 posted: »

    So what do we do now? Can I have my money back?

  • portekoiportekoi

    Same problem here on Mac, the game just quits whenever i click on " click to begin ".
    Here is my link :
    https://www.sendspace.com/file/wo9a6v

  • TelltaleMikeTelltaleMike Former Telltale Staff

    We have updated the Mac patch to resolve this particular issue. Can you please clarify if you have downloaded and installed the latest Mac patch available Here?

    portekoi posted: »

    Same problem here on Mac, the game just quits whenever i click on " click to begin ". Here is my link : https://www.sendspace.com/file/wo9a6v

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited February 2015

    We have updated the Mac patch to resolve the issue for Mac players running 10.6.8, as well as for players experiencing crashing after clicking on 'Click to Begin'. Please make sure you download the newest Mac patch which you can find Here.

This discussion has been closed.