PS4 - Rewind Keeps Freezing
Hi, I just completed season 2 episode 5 of the Walking Dead. But I wanted to rewind and replay "Episode 5: No Going Back" and explore all of the other possible endings. So it told me I had to choose a save file to copy the data. I keep trying to copy the game to all the different slots and it's not working! It just freezes with little circle loading animation. At first I thought maybe it was just loading and taking some time to copy the file, but I waited 15-20 mins and still no luck. What the heck is going on? So out of desperation, I thought maybe it would work if I rewind further back to another chapter, and I even tried restarting my PS4 but still no luck! Can someone please help me? I'm on the PS4 and I downloaded this game straight from the Playststion Store.
Comments
I apologize for the inconvenience. We have had a few reports from players experiencing this issue, and are currently looking further into the root cause of the issue. We hope to have a resolution in the near future. Unfortunately at this time, the only workaround is to upload your saves to the Playstation Online Storage and start a new game, or delete the Save Data Utility for the game from the Save Data Utility menu on your PS4's XMB, and start a new game in Season Two. Again, my apologies for any difficulties this may cause you, as we look further into the issue.
Same problem, PS4. Can't rewind.
So basically, you are saying if we want to see the different endings In chapter 5 we have to start and play the entire game over from Season 2 Chapter 1? 10 additional hours of gametime to see 10 minutes of a different ending?! No thanks.
Can you please clarify if you experienced the issue when attempting to rewind to a blank save slot, or when attempting to rewind into the same save slot as the one you originally played the game on? Also, if you try to rewind to the beginning of Episode 5, instead of the last chapter/checkpoint, are you able to continue successfully from there?
Trying to rewind into a blank slot, I want to keep the story I already completed. Just want to try out some different choices.
When saving to a new spot, it spins and spins and spins. I let it run for an hour once. If I restart the game, it did create a file in the new slot...but it is completely empty. None of the data from season 1 is in it. None of the choices from season 2 are in it. It's an empty shell.
I cannot rewind at all to any point, all points result in a fail when saving/copying the file. Rewinding to the beginning of episodes fails (Spins and Spins - empty file on restart). Rewinding to chapters fails (Spins and Spins - empty file on restart).
I would focus on the file copy/load code when rewinding
Thank you for providing the extra information. I will make sure to pass it along to the team for further investigation. Unfortunately I am out of potential solutions, and would have to recommend uploading your saves to the Playstation Online Storage and start a new game, or delete the Save Data Utility for the game from the Storage Management menu on your PS4's Settings menu, and start a new game in Season Two. Again, my apologies for any difficulties this may cause you, as we look further into the issue.
Exactly the same problem here.
I played the game in 2 hour sessions for each episode over the last two days. With a game closure and restart between each session. After finishing "Episode 5: No Going Back" I decided to rewind this episode to play out the different endings. Sadly the game times out and the loading symbol appears indefinitely. I had one active save slot at the time. I now have 2 active save files the second one being a new game save that was created upon closing and restarting the application when it failed to rewind properly on my first attempt. It does not matter which episode I try to rewind as the same thing happens. Now it fails to even create a new save file on a game restart.
The issue is exactly as c"Sifuscorch" described "I cannot rewind at all to any point, all points result in a fail when saving/copying the file. Rewinding to the beginning of episodes fails (Spins and Spins - empty file on restart). Rewinding to chapters fails (Spins and Spins - empty file on restart)"
Have to shut down the game from the PS4 menu. Very disappointed up to this point I was having such an enjoyable experience with the game. More disappointed to see that the issue has been reported often and over such a long time scale and there is still no solution apart from playing the game through again from the beginning -_- It just wouldn't be the same story, Wouldn't be my Clementine.
Having this same issue. I completed the game and wanted to do a new playthrough so at first I tried to rewind to chapter 4 but it freezes during the rewind process. I have to press the PS button and exit out of the game. I was once able to get it to rewind to chapter 11 of episode 1, but it changed my choices from the earlier chapters, making it completely useless.
I also have issues with saves getting corrupted. I decided to start a new game and almost reached episode 3. I thought it was safe to exit out of the game because I didn't see the save icon, but when I fired the game back up I noticed the save file for that slot got corrupted and all my choices were gone. So now I'm starting the game over, again. Please fix the rewind issue, this is very annoying.
My apologies, we are still currently looking into the issue. We have had reports from players experiencing this issue, that playing through Season Two in smaller increments allows them to play the Season in it's entirety without running into this issue. We have found that playing through multiple episodes in one sitting may be related to the cause of this issue occurring. I recommend try playing through each episode individually, then after completing an episode and before starting the next episode, try exiting/closing out of the game, and turning your system off, and back on again. Then start the next episode, and repeat the process. After you have reached Episode 5, you should then be able to play through the episode fully, and with all of your choices in-tact. Again, my apologies for any difficulties this may cause you, as we look further into the issue.
When can we expect an update for the game or any new information that this problem is getting fixed, because I have been trying every different option I can think of to replay chapter 5 season two and nothing has worked... I hope this issue can be fixed soon.
Unfortunately at this time I do not have any information on an update for this issue. When I do, I will make sure to update this thread with any information I have.