›

No Game Sound

GukkieGukkie
in Game of Thrones - PC/Mac Support

There's no sound at all when i run the game iv'e tried messing around with the audio setting cant seem to get it working all my other games sound work fine iv'e tried re installing the game no luck. Anyone know what the problem is or how i can fix it?

Comments

  • dcassidy34dcassidy34

    I am having the same issue with my game. The very first time I played it there was sound, but every time after that there has been nothing. I have purchased and play the game through steam.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/87544/got-support-tool

    After receiving the information from your support tool, I will be able to assist you further.

  • GukkieGukkie

    https://www.sendspace.com/file/2hs8jz

    TelltaleMike posted: »

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply h

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Below are a few possible solutions:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    Gukkie posted: »

    https://www.sendspace.com/file/2hs8jz

  • GukkieGukkie

    Tried all the possible solutions, still no sound.

    TelltaleMike posted: »

    I apologize for the inconvenience. Below are a few possible solutions: 1) Ensure you have the latest drivers for both your graphics card,

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify if you are using headphones, or speakers to hear the game's sound, and if you are using speakers, can you please clarify if they are set to Stereo (Left and Right sound), or 5.1 Surround Sound?

    Gukkie posted: »

    Tried all the possible solutions, still no sound.

This discussion has been closed.