The Telltale Games Collection
I was super pumped to get the bundle for Christmas but saw that everything downloaded except the borderlands season pass. I called Xbox support and they were aware of the problem and teld me to contact Telltale support. I hope this gets resolved soon because I'm a huge fan of your work and love the borderlands series and your games as well.
This discussion has been closed.
Comments
Thread: Telltale Games Collection TFTB No season pass?
Hi, Ive just recently purchased the Telltale Games Collection for xboxone and the Tales from the Borderlands season pass didnt download the Game of Thrones pass downloaded but no Borderlands Pass. When i click on the season pass its telling me to buy it when it should be activated and come with the collection.
I have the same problem. I bought the TTG Collection on the Xbox One Marketplace and it did not offer to download the season pass, although it states it's included in the bundle. When searching the store, it shows up, but instead of saying 'install' it has the price and a buy button. Sure would appreciate a trouble ticket or something.
I bought the telltales collection on 12/23. Everything installed except the tales of borderlands season pass. Contacted xbox and they could not resolve my problem. They told me to contact Telltales. Hope the problem will be solved soon. Thanks.
I am having this problem as well, hopefuly its resolved soon
I apologize for the inconvenience. We are currently working with Microsoft to resolve the issue. Please note that you still own the Season Pass on your account, and you will be able to download the later episodes when they release. Episode 1 is available now, and you can download Episode 1, as it is a separate download from the Season Pass.
I'm having the exact same problem. After contacting Microsoft, I was told to contact Telltale to get it resolved as it's a known "glitch."
We are currently working with Microsoft to resolve the issue. Please note that you still own the Season Pass on your account, and you will be able to download the later episodes when they release. Episode 1 is available now, and you can download Episode 1, as it is a separate download from the Season Pass.
If the season pass is on my account then why does TFTB episode 1 show that I don't own the season pass under DLC?
We are currently working with Microsoft to resolve this particular issue, and you should still be able to download Episode 2 when it releases.
I really hope so as TFTB for the wife and GoT for me are the main reasons I bought the collection.
Can you please clarify if after updating to the latest version of the game, the Season Pass shows in-game as 'Purchased'? Or does it still say 'Buy' on the Episodes Menu?
If you are still currently seeing 'Buy' inside the Episodes Menu, could you please provide your Xbox Gamertag, and the email address associated with your Xbox Live account in a Private Message/Discussion to me? (To send a Private Discussion, click on a Username, and click on Private Discussion on the left hand side of the User's profile page.)