Purchased Season Pass But Can't Download Episodes
I can't download episodes I purchased the season pass a few months ago and now it's trying to force me to purchase it again to download the rest of the episodes. I've reset the phone, reinstalled the app, and actually tried going through the purchase process again as recommend on your site. It of course charged me again and as soon as my refund went through I couldn't download anything. Great game but this has to be fixed.
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Can you please clarify if when you originally purchased the Season Pass, that you purchased it using a computer on the Google Play Store website, inside the Google Play Store app, or directly through the game application's purchase page? Also, can you please clarify what Android device in particular you are using to play the game, and what Android OS version it is currently running?