Freeze on boot

Didax

I purchased and installed the PC game.
The game crashes after the loading screen ( when it comes out the message " click to continue " ) .
I tried to follow the guidelines in other threads but none worked.

Thank you

TelltaleMike

I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

After receiving the information from your support tool, I will be able to assist you further.