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Stuck on screen.

GlacialGlacial
edited January 2015 in The Walking Dead - PC/Mac Support

I launch the game, click "CLICK TO CONTINUE" and nothing happens afterwards.

It just has this screen forever. - Alt text, I can move my cursor, and the text moves, but that's it. I can't play or continue. I've been waiting, but nothing happens.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please try starting the game again, and when you see the blank/black screen, please try switching the game to Windowed Mode using the shortcut (Alt+Enter for PC, Command+F for Mac) and see if you are then able to see the game correctly. If so, please then try changing the game's resolution and/or graphics settings to a lower setting, and click Apply. Then try switching back to Full Screen Mode by using the same shortcut, and your issue should then be resolved.

    If you still experience the issue, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

    After receiving the information from your support tool, I will be able to assist you further.

This discussion has been closed.