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App crashes at start of Episode 1 on Experia M2

MbalsellsMbalsells
in The Wolf Among Us - Android/Kindle Support

I just downloaded the game and started it up, it crashes after the conversation with the Toad and Bigby going up the stairs.... Help please....

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Below are a few potential solutions:

    1) Make sure your OS is updated to the most recent version

    2) Force stop the application, and then relaunch it

    3) Reset your WiFi settings by turning them Off, and back On then reconnect with the network.

    4) Turn off your device for a few minutes, before attempting to launch the game again.

    5) Go to the device’s Settings Menu, then go to Applications, then Manage Applications, and select the Game Application and tap ‘Clear Data’.

    6) Delete the application from your device, and re-download it from the App Store (Please note that this will NOT delete your save data)

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