it won't work

Hello guys yesterday I bought the 5seasons of the wolf among us but when I did the game stopped working . And I'm an iphon5 user.

Comments

  • Post this in the Support section, then Telltale can reply to it.

  • 5 seasons, I wish. But this is better off in the support section.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    @Lord111 If you are experiencing any crashing on your iOS device, please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7/8, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully start the game application.

    If you are experiencing any issues with the episodes not showing as available to download after you have purchased the Multi-Pack, please try opening the Episodes menu from within the app, and tap Restore Purchases, and your previous purchase should restore.

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