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telltale: worst service ever

bakabbbbakabbb
in Game of Thrones - PC/Mac Support

How are we supposed to download and play episode 2?

this is a joke. i download the patch, started all again STARTED THE NOTEBOOK AGAIN
and there is NO episode 2 NOR a way to download it via the games (i tried it tro. the PATCH AND THE MAC STORE

thanks

Comments

  • papai46papai46
    edited February 2015

    If you're Xbox, PS4/3 and pc it should update automatically (through steam atleast).

    EDIT: a Mac? Hmmm, have you bought the season pass?

  • bakabbbbakabbb

    im on IOS :(

    tried to click/double click

    • started via the patch (1.97 gb): content already purchased
    • started via mac store : content already purchased
  • bakabbbbakabbb

    yees, season pass and thanks

  • papai46papai46
    edited February 2015

    If you want the person to see your comment press reply.

    And if you're using an ios i won't be able to help you.

    bakabbb posted: »

    im on IOS tried to click/double click * started via the patch (1.97 gb): content already purchased * started via mac store : content already purchased

  • bakabbbbakabbb

    [removed]

  • shellturtleguyshellturtleguy

    I don't see how you expect people to be willing to help you with attitude like that.

    bakabbb posted: » [view original content]
  • EndrikEndrik

    [removed]

  • bakabbbbakabbb

    what?

    ENDRIK comes here to say shit (i could make a joke about ... ?)
    don't need to take crap from no one

    shellturtleguy posted: »

    I don't see how you expect people to be willing to help you with attitude like that.

  • GoldenPaladinGoldenPaladin

    Calm down, there's no reason for this, this should go in support and Telltale will provide assistance.

    bakabbb posted: »

    what? ENDRIK comes here to say shit (i could make a joke about ... ?) don't need to take crap from no one

  • bakabbbbakabbb

    i started? shut up

    and thanks golden paladin

    Raging_Blades posted: »

    In all honesty you started it. In Game Of Thrones you live by the sword you die by the sword. But here you give attitude you get attitude. Just saying dude.

  • Raging_BladesRaging_Blades

    In all honesty you started it.

    In Game Of Thrones you live by the sword you die by the sword. But here you give attitude you get attitude. Just saying dude.

    bakabbb posted: »

    what? ENDRIK comes here to say shit (i could make a joke about ... ?) don't need to take crap from no one

  • Green613Green613

    If you're using IOS, as in a phone, episode 2 doesn't come out till Thursday for that platform, soooooo.

  • bakabbbbakabbb

    hey, Green613,

    thanks very much.
    But it is a IOS as iMac and notebook.
    I read somewhere here in the community that the release date would be feb the 3rd, but only if updated very recently to Thursday

    Green613 posted: »

    If you're using IOS, as in a phone, episode 2 doesn't come out till Thursday for that platform, soooooo.

  • papai46papai46

    There's that...

    Green613 posted: »

    If you're using IOS, as in a phone, episode 2 doesn't come out till Thursday for that platform, soooooo.

  • GoldenPaladinGoldenPaladin

    Feb 3rd was actually only for PC, PS4, and PS3 NA.

    bakabbb posted: »

    hey, Green613, thanks very much. But it is a IOS as iMac and notebook. I read somewhere here in the community that the release date would be feb the 3rd, but only if updated very recently to Thursday

  • bakabbbbakabbb

    [removed]

    Raging_Blades posted: »

    In all honesty you started it. In Game Of Thrones you live by the sword you die by the sword. But here you give attitude you get attitude. Just saying dude.

  • papai46papai46

    Hey stop with that please, first rule of this forum is respect.

    bakabbb posted: » [view original content]
  • Raging_BladesRaging_Blades
    edited February 2015

    i started? shut up and thanks golden paladin

    And now you're telling me to shut up and f*ck off? Very respectful of you! c:

    i could make a joke about you being a ass instead of keeping quiet but i won't :)

    You could have not posted that but you did. Goodbye!

    Raging_Blades posted: »

    In all honesty you started it. In Game Of Thrones you live by the sword you die by the sword. But here you give attitude you get attitude. Just saying dude.

  • Green613Green613

    Well I'm pretty sure any platform that uses IOS has been set to release for Thursday. Not so sure about all the operating systems Apple uses but I think if you're using IOS then it's Thursday, maybe try making a thread in the support section :?

    http://www.telltalegames.com/support/categories/support-gameofthornes

    bakabbb posted: »

    hey, Green613, thanks very much. But it is a IOS as iMac and notebook. I read somewhere here in the community that the release date would be feb the 3rd, but only if updated very recently to Thursday

  • bakabbbbakabbb

    hey, thanks very much!

    it is because i have received an email today form them, so i am not sure if they send it to all users or only to users that uses iOS?

    elltale Games info@telltalegames.com via cmail2.com

    to me
    Web Version | Update preferences | Unsubscribe
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    Episode 2: 'The Lost Lords' Available Now

    Thank you for purchasing Game of Thrones: A Telltale Games Series from the Telltale Online Store!

    We just wanted to let you know that Episode 2: 'The Lost Lords' is now available to download from the in-game menu.

    If you already have Episode 1 installed, all you need to do is:

    Open up the game
    Download the installer patch when prompted - check out this support thread if you need help!
    Click the Episodes option on the main menu
    Click the Download button next to Episode 2: The Lost Lords.
    Thanks again for playing this season!

    Edit your subscription | Unsubscribe

    Green613 posted: »

    Well I'm pretty sure any platform that uses IOS has been set to release for Thursday. Not so sure about all the operating systems Apple uses

  • themadeiramagicianthemadeiramagician

    IOS comes on feb 5 bro

  • bakabbbbakabbb

    hey, thanks
    it is because i first saw it on the 3rd, and also on the support, a lot of people are having this problem (the telltale staff didnt said anything about the release date)

    and i got this email from telltale, so i am guessing really is a problem with the patch or something :(

    elltale Games info@telltalegames.com via cmail2.com
    01:27 (20 minutes ago)

    to me
    Web Version | Update preferences | Unsubscribe
    Facebook icon
    Like
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    Forward icon
    Forward

    Episode 2: 'The Lost Lords' Available Now

    Thank you for purchasing Game of Thrones: A Telltale Games Series from the Telltale Online Store!

    We just wanted to let you know that Episode 2: 'The Lost Lords' is now available to download from the in-game menu.

    If you already have Episode 1 installed, all you need to do is:

    Open up the game
    Download the installer patch when prompted - check out this support thread if you need help!
    Click the Episodes option on the main menu
    Click the Download button next to Episode 2: The Lost Lords.
    Thanks again for playing this season!

    Edit your subscription | Unsubscribe

    themadeiramagician posted: »

    IOS comes on feb 5 bro

  • Blind SniperBlind Sniper Moderator
    edited February 2015

    Different platforms and their storefronts have different release dates.

    As a rule of thumb,

    • PC/Mac/Playstation releases happen on Tuesdays (Sometimes, PSN EU releases lag behind a little...)
    • Xbox releases happen on Wednesdays
    • iOS/Android releases happen on Thursdays

    The email you got was referring to the PC/Mac release. Your first post gives off the impression that you were playing on a Mac, but you later make a post explaining you were playing on iOS. If you are playing on an iOS mobile device, you just have to wait until the iOS (iPad/iPhone/iPod Touch) version of Episode 2 to release on Thursday.

    If you are having a problem on the Mac version, a Telltale Staff Member can assist you on that as I am only a Volunteer Moderator and that is outside of my reach.

    bakabbb posted: »

    hey, thanks it is because i first saw it on the 3rd, and also on the support, a lot of people are having this problem (the telltale staff d

  • Blind SniperBlind Sniper Moderator

    (the telltale staff didnt said anything about the release date)

    Back in the main Game of Thrones forum, we have Release Date discussion threads for each episode where we Volunteer Moderators will update the main post with news about the upcoming episode release.

    This thread linked below is where you can find the release date discussions for each episode of the Season. You can also double check to make sure you have the correct information by checking Telltale's blog, Facebook, or Twitter. As I said in my post above, not all storefronts release the episode on the same day. However, it generally tends to be the same week for the most part.

    http://www.telltalegames.com/community/discussion/86010/game-of-thrones-links-to-the-episode-release-date-discussions-stream-sharing-threads

    bakabbb posted: »

    hey, thanks it is because i first saw it on the 3rd, and also on the support, a lot of people are having this problem (the telltale staff d

  • bakabbbbakabbb

    Hey there.

    Thank you very much for everything. I misspelled iOS with OS X (mac), so what i meant was that, people were posting about mac, OS X on the support forum and the moderators were not saying anything about the release date, so, the game has already been released.

    Thing is, i don't believe support can help solve anything. Because a lot of players with mac (notebook or imac) are having the same kind of problem.

    Blind Sniper posted: »

    (the telltale staff didnt said anything about the release date) Back in the main Game of Thrones forum, we have Release Date discuss

  • PocholocoPocholoco

    I'm never buying anything at or from Telltale ever again... still waiting on Episode 2. Kinda want my money back now

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies for the delayed response. Please make sure you have downloaded the critical Mac patch necessary for playing Episode to. If you were not alerted to download the patch when starting the game, or if you are experiencing issues downloading the patch via in-game, please also try downloading it directly from a web browser, and follow the steps in the Game of Thrones PC/Mac Patch Thread to download the patch and place it in the right directory.

    If you still experience any issues playing Episode 2, please note we are currently looking into an issue where some Mac players are unable to start Episode 2 after downloading and installing the patch, and we hope to have more information soon.

This discussion has been closed.