Game Freezing at end of Episode 2. Need help.

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Comments

  • edited February 2015

    It doesn't work! -_- I did everything step by step and still nothing!

  • Really that works if its some kind of xbox problem. This is a huge issue across the board, telltale needs to offer a fix (or admit to the issue) and possibly patch. The game itself is broken. Alot of known issues going on right now, and TT is silent. Im considering calling them if they dont respond.

  • Would be nice to know they are working on a fix to this issue because I still cant clear the damn episode..

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the delayed response, and any inconveniences this has caused. We are currently looking into the issue, and hope to have a resolution soon. If you are still currently experiencing this issue on Xbox One, can you please clarify what region/country you are currently located in, if you are using a wired or wireless connection?

  • Northeast/ Mid Atlantic USA , wired

    I apologize for the delayed response, and any inconveniences this has caused. We are currently looking into the issue, and hope to have a re

  • USA North East, Wired. Please stop repeating the questions and answer our issues.

    I apologize for the delayed response, and any inconveniences this has caused. We are currently looking into the issue, and hope to have a re

  • South East US. Wireless connection

    I apologize for the delayed response, and any inconveniences this has caused. We are currently looking into the issue, and hope to have a re

  • Telltale Games 415-258-1638 Dan Conners Ext is 269 Id encourage people to call if they aren't going to answer here.

  • Southeast US. Wired.

  • American NE

    I apologize for the delayed response, and any inconveniences this has caused. We are currently looking into the issue, and hope to have a re

  • TelltaleMikeTelltaleMike Former Telltale Staff

    We have submitted a patch to Microsoft that will resolve the black screen at the end of Episode 2 issue, that some customers have experienced. We expect the patch to be released in the next 7-10 days. I will make sure to update the Xbox One Choice Data Issue Sticky as soon as the patch becomes available.

  • Thank you for the update! I am really eager to start a second playthrough, after I can get my first finally finished.

    We have submitted a patch to Microsoft that will resolve the black screen at the end of Episode 2 issue, that some customers have experience

  • thanks for keeping us informed

    We have submitted a patch to Microsoft that will resolve the black screen at the end of Episode 2 issue, that some customers have experience

  • I've downloaded the patch and can confirm the issue was fixed for me. Finally shows the end credits

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited February 2015

    Thank you greatly @wr91ef for providing the information that the patch was able to help you complete the episode. Can you please clarify if your Ep 1 choices also carried over for you, or did your Ep 1 choices always carry over for you from the beginning? Were you able to see your Choices/Stats page successfully with all of your Choices?

    For those of you experiencing this issue, please make sure that you have downloaded the latest patch available for the game, and then restart the last chapter of Episode 2, and the episode should now complete properly with your Choices/Stats page, and not become stuck on a black screen.

    wr91ef posted: »

    I've downloaded the patch and can confirm the issue was fixed for me. Finally shows the end credits

  • My choices carried over before the patch on my first so can't comment on that issue beforehand but I had no issue starting a 2nd playthru, choices imported and finished with no problem after the patch. Choices menu shows like it should

    Thank you greatly @wr91ef for providing the information that the patch was able to help you complete the episode. Can you please clarify if

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for clarifying, I'll make sure to pass the extra information along to the team.

    wr91ef posted: »

    My choices carried over before the patch on my first so can't comment on that issue beforehand but I had no issue starting a 2nd playthru, choices imported and finished with no problem after the patch. Choices menu shows like it should

This discussion has been closed.